Privacy Policy

Last updated: November 5, 2025

This Privacy Policy explains how PixelPalettes ("PixelPalettes," "we," "us," or "our") collects, uses, and discloses information when you use the PixelPalettes mobile app, websites, and related services (the "Services").

By using or accessing the Services, you consent to this Policy and the collection, use, and disclosure of information as described below.

What We Do

PixelPalettes creates color palettes from photos on your device.

We do not collect or process facial data, biometric identifiers, or other sensitive categories of personal information.

Information We Collect

a. Information You Provide Voluntarily

If you contact us directly (for example, via email at [chat@pixelpalettes.com](mailto:chat@pixelpalettes.com)), we may collect your name, email address, and any other information you choose to include in your message.

If you sign up for optional features or promotions, we may collect additional information such as contact details and correspondence related to that activity.

b. Automatically Collected Information (Non‑PII Analytics)

If you use our services, we collect non‑personally identifiable analytics data to help us understand usage and improve the Services. This may include:

• Device type, operating system version, and app version
• Anonymous Crash reports and diagnostics
• General feature usage (e.g., which tools are accessed)
• Timestamps of app sessions
• Approximate country or region (not precise GPS location)

c. On‑Device Processing of Photos

When you create a color palette, photos remain on your device and are processed locally. We do not upload your photos to our servers as part of normal app operation.

d. Cookies and Similar Technologies (Website Only)

If you visit our website, we may use cookies or similar technologies for functionality, analytics, and aggregate measurement. These cookies do not collect personally identifiable information.

Information We Do Not Collect by Default

We do not collect the following by default:

• Photos or personal files used for palette generation
• Precise location/GPS, contacts, or address book
• Direct identifiers like your full name, government ID, or similar sensitive categories

4. How We Use Information

• Operate, maintain, and improve the Services
• Analyze usage patterns and app performance
• Fix bugs and enhance performance
• Respond to your inquiries and provide support
• Comply with law and enforce our Terms
• Detect, prevent, and address technical issues or security risks
• For aggregate or anonymized analytics and research

We do not sell or share personal information as defined under the California Consumer Privacy Act (CCPA/CPRA).

How We Share Information

We may share non‑personal or aggregated information with service providers or analytics partners who assist in operating the Services, subject to confidentiality and data‑use limitations.

We may also share information:

• To comply with legal obligations or lawful requests by public authorities
• To enforce our rights, prevent fraud, or protect safety
• In connection with a merger, acquisition, or sale of assets (where permitted by law)

We do not share user photos, color palettes, or identifying information with advertisers.

Data Retention

We retain non‑personal analytics data for as long as needed to fulfill the purposes described above or as required by law. Emails or correspondence you send us may be retained for recordkeeping and support purposes.

5. Third‑Party Services

We may use trusted providers (e.g., Apple, Google/Firebase Crashlytics) to process non‑PII analytics and diagnostics. Their use of data is governed by their own privacy policies.

• Apple Privacy Policy
• Firebase Privacy Policy

6. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no system is completely secure, and we cannot guarantee the absolute security of your data. Please take appropriate measures to protect your devices and credentials.

7. Children’s Privacy

PixelPalettes is intended for users aged 13 or older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us at [chat@pixelpalettes.com](mailto:chat@pixelpalettes.com) and we will delete it promptly.

8. Your Rights & Choices

Depending on your jurisdiction, you may have rights to access, delete, or correct information. To make a request, contact us at chat@pixelpalettes.com.

9. International Users

If you access the Services from outside the United States, please note that your information may be processed and stored in the U.S. or other jurisdictions where privacy laws may differ. By using the Services, you consent to such processing.

10. Changes to This Policy

We may update this Policy periodically. We will post the new effective date above and provide additional notice where required.

11. Contact Us

Email: chat@pixelpalettes.com
Mail:PixelPalettes - Privacy, PO Box 722, Beaumont, CA 92223, USA

*By using PixelPalettes, you acknowledge that you have read and understood this Privacy Policy.*